Webroot E-Mail Security SaaS

E-mail spam currently accounts for between 65 and 90 percent of a company’s daily e-mail traffic. Viruses transported through unsolicited e-mails represent the number one security concern for SMB and Enterprise technology decision makers. Managing these concerns translates into a significant investment in time and money for IT departments.

Webroot E-mail Security SaaS alleviates these concerns by providing Enterprise class e-mail protection without the Enterprise class cost or management headache. The benefits for implementing a software-as-a-service e-mail solution include the following:

Better Manageability
- No hardware or software to purchase or manage
- No software updates to manage
Better Value
- Lower total cost of ownership
- Saves time and money
Better Protection

Guaranteed protection against 100% of known viruses
Guaranteed protection against 98% of spam

Service Features Include:

E-mail Protection

Virus Scanning

The Webroot anti-virus solution not only includes multiple best-of-breed signature based engines, but also various zero-hour and heuristic filters to protect against new and unknown viruses. The signature based engines provide a company with guaranteed protection against 100% of known viruses. However, as new viruses appear and others quickly replicate into new strands, the time taken by signature based anti-virus vendors to capture, analyze and release definition updates exposes organizations to the threat of virus infection for a period of time. To meet this challenge, Webroot employs zero-hour and heuristic filters to seek out new and unknown viruses through additional mail scanning with minimal impact to service delivery.

Spam Blocking

With spam levels regularly being measured at between 65 and 90 percent, Webroot has invested heavily in technology to manage the sheer volume of unwanted e-mail being delivered. Careful attention to connection management and integration of multiple best of breed filters has led to blocking the maximum quantities of spam with the lowest possible rate of false positives.

Pornographic Image Scanning

Many organizations recognize the distress that can be suffered by users who innocently open e-mail to find distasteful images attached. Increasingly, employers recognize that they have a duty of care to minimize these incidents and consequently, Webroot provides a filter specifically to address image analysis.

Protection from Distributed Denial of Service (DDoS) Attacks

DDoS attacks on mail servers consist of a concerted attempt by a person or persons to deliberately prevent a company’s mail communications from functioning. Because e-mail traffic is routed through Webroot prior to reaching a customer’s network, Webroot E-mail Security SaaS protects against these types of attacks.

Protection from Directory Harvest Attacks (DHA)

Directory Harvest Attacks are used by spammers in an attempt to locate valid e-mail addresses though guessing at various permutations of common user names and attaching the domain name. Webroot protects organizations from DHA threats and the associated divulgence of e-mail addresses by transparently consuming e-mails within the service, rather than publicly rejecting invalid e-mails.

Management

Webroot Management Suite

The Webroot e-mail management suite offers a powerful, customizable rules engine which facilitates both content and event-based e-mail management while providing highly sensitive levels of control regarding inbound and outbound e-mail traffic. The service allows users and/or administrators to determine how messages should be handled and reported on based upon the following criteria:

Inbound and outbound traffic management
Monitoring and enforcement of acceptable use policies
Protection of valuable intellectual property
Custom and granular filtering based on: Groups, individuals, e-mail size, words, identity, timings, destination, attachments or any combination
Optional alerts to recipients, senders or administrators
Rules to alert or trigger other systems such as HR, CRM, ERP or workflow

Message Tracking

Audit logs are created for every e-mail sent to or from your organization. Search for e-mail based on date, time, sender, recipient, subject, e-mail type or size. Legislation compliant audit records accurately display status of any e-mail along with transmission handshakes with sending or receiving mail servers.

Reporting

A highly efficient data collection process ensures that data is compiled across all domains within the system on an hourly basis. Background data is held in an optimized form to ensure that report generation is as rapid as possible through the web interface. Customizable reports can be scheduled or generated on an as needed basis.

Web Control Panel

Webroot offers administrators a web based management console providing unprecedented levels of flexibility in managing the e-mail service. Highlighted features of this console include:

Management dashboard with real-time summary reports
Visibility into group and individual e-mail traffic
Access to audit logs
Ability to set and control e-mail policies with a guarantee that policy changes will be activated within 15 seconds for 99.9% of the time

The ability to delegate authority also allows multiple levels of administration and functionality from super admin to single user account control. This flexible approach enables Webroot E-mail Security SaaS to meet your company structure and needs.

Encryption

Webroot Encryption Service

As part of the standard e-mail service offering, Webroot offers a managed encryption service to customers providing an open standard encryption mechanism with no hardware or software purchase or maintenance required. This service is provided using Transport Layer Security (TLS), a transparent mechanism for encrypting data on a peer-to-peer basis, such as between messaging servers.

Unlimited License

Users can quickly and easily encrypt private, confidential and sensitive e-mails, along with any attachments, with the assurance these communications can only be decrypted by intended recipients. Each license for this service also allows an unlimited number of encrypted e-mails to be sent alleviating any management concerns and ensuring there is no outage in service.

Ensure Data Compliance

The Webroot encryption service can help ensure your company meets data and regulatory compliance concerns by securing e-mail communications that might contain intellectual property, sensitive customer information, financial records, or other internal privacy data.

Business Continuity

Webroot Business Continuity Service

While most Business Continuity solutions only kick-in when a disaster occurs, the Webroot solution provides “always available” capabilities, ensuring that off-site resources are constantly active during normal operation as well as when disaster hits.

Secure Webmail Portal

The service enables 28 days of inbound and outbound e-mail to be available from secure, mirrored data centers to end users via a webmail portal. The webmail portal allows users to send and receive e-mail from any browser worldwide, ensuring important e-mail communications are not lost during crises.

Real-time Archiving

A core element of this solution is the Archiving capability which enables organizations to securely capture and store all inbound, outbound and internal e-mail traffic in real-time. Once captured, these e-mails are stored in duplicate in geographically disparate data centers, thus protecting data against physical loss or corruption.