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Wednesday, August 18, 2004There's no such thing as a fixed price contract
 News out that EDS is counter-suing BSkyB over a failed CRM development contract for £60M fails to impress. In a very long running and acrimonious dispute BSkyB announced last week that it was to sue EDS over non delivery of a CRM call centre solution which it terminated way back in December 2002.As usual in these things each is blaming the other for the non-delivery. BSkyB claims EDS made fraudulent claims in its Tender while EDS claim unmanageable changes in scope and requirements Well talk about the bleedin obvious, please tell me when a major IT contact has never suffered from too much change? Anyone remember the Wessex Health Authority fiasco? The sooner the big IT systems provides like EDS and their procurement counterparts get into Open Book Accounting and Shared Risk-Reward style contracts such as the Boeing 777 development, which was delivered ahead of schedule and under budget, the better Related Links EDS countersues BSkyB in £60m contract row by Andy McCue Silicon.com BSkyB to sue EDS over £60m CRM contract Boeing 777 Development Programme BSkyB Corporate Media Centre EDS Corporate posted by Robert Campbell 1:47 PM
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