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Saturday, October 04, 2003No email use the phone
 Phones 4u bans not just personal email but any internal email, on the basis that employees are spending up to 3 hours a day dealing with it. Not doing so is predicted to save around £12m a year. Phones 4u are part of the highly successful telecommunications company, The Caudwell Group. Founded in 1986 by John Caudwell, the company operates in 5 countries employing over 3000 people worldwide. We wonder if this is really just a sign of bad management, and the company is further compounding it by banning what most of us regard as a indispensable tool. Max Nathan et al over at the iSociety part of the Work Foundation have a good few things to say about such things. There are plenty of tools to support the management of email and indeed IT generally in the workplace, for example email firewalls, and email archiving systems to get to grips on the inbox overload. Perhaps Phones 4u should look to deploy some of these, equally we suggest the company employs a good management consultant too. Related Links Easing the burden, Guardian Online article by Jim McClellan Phones 4u Birmingham City to gag staff The Work Foundation : iSociety posted by Robert Campbell 7:38 PM
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